Zoom Integration for Evie

Overview

By connecting a Zoom account, you will be able to schedule zoom calls with attendees using more secure unique meeting links to ensure participants from different meetings never end up on the same call.

This guide covers:

  • Installation: Connecting a Zoom account
  • Usage
    • Enabling unique Zoom meeting links
    • Scheduling a Zoom call with Evie
    • Disabling unique Zoom meeting links
  • Deauthorizing and Disconnecting a Zoom account
  • Contacting support

Pre-requisites

  • An Evie account (Enterprise Plan)
  • A Free or Paid Zoom account

 

Installation

Connecting a Zoom account

To enable Zoom integration, you will need to connect a Zoom account from your Evie dashboard.

  1. Sign in to your Evie account to view your dashboard
  2. Navigate to your ‘Integrations’ tab under ‘Preferences’ in the Evie dashboard
  3. Click ‘Connect’ next to the Zoom logo
  4. Authenticate this integration with Zoom by signing in to your Zoom account
  5. Authorize access to this account

ZoomIntAuthorization

After successfully connecting your Zoom account, the connected account will be displayed alongside a ‘Delete’ button. Evie will now schedule Zoom calls using meeting links generated from the connected Zoom account.

Note: Please ensure that the setting ‘Use Personal Meeting ID (PMI) when scheduling a meeting’ is disabled under ‘Settings > Meetings’ in your Zoom dashboard. See this FAQ for more details.

 

Usage

Enabling Unique Zoom meeting links

After connecting a Zoom account in the ‘Integrations’ tab, unique Zoom meeting links will be automatically enabled for future Zoom calls scheduled with Evie.

The following message will be displayed under ‘Zoom’ in your ‘Calls’ tab: 

‘Unique meeting links will be generated when calls have been confirmed.’

 

Scheduling a Zoom call with Evie

1. Start scheduling Zoom calls by CC’ing Evie (evie@evie.ai) in your emails and asking Evie to ‘schedule a Zoom call’. You may use any verified email aliases listed in your Accounts page to send emails to Evie.

(Your team’s Evie assistants are listed at ‘Assistants’ under ‘Team Settings > Settings’ in your team admin’s Evie dashboard. By default, Evie’s email address is evie@evie.ai)

ZoomInt1

2. Evie will ask any external invitees for their availability.ZoomInt2

3. Once Evie is able to confirm the call, Evie will send out a confirmation and invite with a dynamically generated Zoom link.ZoomInt3

Note: The Zoom link for a meeting will change if a call is rescheduled.

 

Disabling unique Zoom meeting links (Enabling static Zoom links)

A user may choose to schedule calls with Evie using their personal meeting ID (PMI) configured in their Zoom preferences.

  1. Navigate to your ‘Calls’ tab under ‘Preferences’ in the Evie dashboard
  2. Click ‘Stop using unique meeting links’ for Zoom
    ZoomInt4
  3. Evie will now schedule calls with any static link configured in your Zoom preferences on this page

 

Deauthorization

To deauthorize permissions granted to Evie, a user may revoke access to their Zoom account from the Zoom App Marketplace. To simply disconnect their Zoom account temporarily from their Evie account, a user may do so from the Evie dashboard.

 

Revoking access to a Zoom account from Zoom App Marketplace

A user can revoke access to their Zoom account from the Zoom dashboard.

  1. Navigate to your ‘Installed Apps’ tab in your Zoom App Marketplace dashboard
  2. Click ‘Uninstall’ for the Evie application

After successfully revoking access to your Zoom account from the Zoom App Marketplace, the account will no longer be displayed and a ‘Connect’ button will appear. If you have manually added any static link in your Zoom preferences under the ‘Calls’ tab, Evie will now schedule Zoom calls using that link. The next time you connect a Zoom account, you will have to authenticate the integration and authorize access again.

ZoomInt5

Note: Your Personal Meeting Room URL can be used as your Zoom static link.

 

Disconnecting a Zoom account from Evie dashboard

A user can disconnect their Zoom account from their Evie account from the ‘Integrations’ tab.

  1. Navigate to your ‘Integrations’ tab under ‘Preferences’ in the Evie dashboard
  2. Click the ‘Delete’ icon next to the Zoom account

After successfully disconnecting your Zoom account, the account will no longer be displayed and a ‘Connect’ button will appear. If you have manually added any static links in your Zoom preferences under the ‘Calls’ tab, Evie will now schedule Zoom calls using that link. The next time you connect the same Zoom account, you will have to authenticate the integration again.

 

Contacting Support

Should you require any further guidance on this feature, Team Evie is available to respond within one business day to any support tickets sent via hello@evie.ai

For more general resources on how to work with Evie, please refer to the handy user guides or FAQs.

 

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